Firearms and ammunition
Iron Edge Tactical does not accept returns on firearms and ammunition due to the chance of tampering or unknown damage. This is for the safety of our customers and personnel. We can assist in processing warranty and recalls on firearms and products, but owner of firearm, or manufacturer, will take responsibility for all damages.
FFL transfers are “at your own risk” and the purchaser and seller will take responsibility between them. Proper processing will be performed in an FFL transfer so the buyer will need to be able to attain a firearm before they can leave the store with it.
Ammunition is not returnable and nonrefundable. We encourage customers to know that the product they are purchasing is the correct product. Due to the volatility of ammunition, any tampering or mishandling may endanger personnel. If there is a discrepancy, retain receipt and original packaging and report to manufacturer with lot number and any information recommended from manufacturer.
Merchandise
If you are not satisfied with product, return within 14 days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it for a store credit or for a refund (less 10% restocking fee) based on payment method. The product must be returned within 14 days of the issuance of transaction receipt. All products must be returned in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 10% restocking fee (totaling 25%) will be assessed on any sealed product that is opened or removed from its original packaging.
We strive to provide the best service and products to our customers, we appreciate your understanding.